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Conferencing Account Administration


  • How do I add web conferencing users within my account?

  • How do I adjust the default time zone for my online meeting manager?

  • What are the image specifications for the company branded banner?

  • Where do I find online reports of online meetings?

  • Where do I find recorded conference call files?


  • How do I add web conferencing users within my account »

    As the IMConferencing account administrator, you are able to log into your Meeting Manager and click on Members in the left navigation. From the Members section, you can select New / enter required information / click update. The new member will be notified automatically via email of their username and password with directions to download IMConferencing to their PC.
     

    How do I adjust the default time zone for my online meeting manager »

    As the IMConferencing account administrator, you can adjust the default time zone setting by logging into your Meeting Manager. Select Company Profile / choose the appropriate time zone from the drop down menu / click Update. All your scheduled online meetings will be displayed in the updated time zone setting.
     

    What are the image specifications for the company branded banner »

    A 100x1200 pixel image (JPEG or GIF) with a maximum 50K file size, the smaller the file size, the faster it will load. The key with the image will be to have all your company graphics and information contained within the first 800 pixels starting from the left to accomodate all screen resolutions and extend the remaining 400 pixels with just the background color.
     

    Where do I find online reports of online meetings »

    As the IMConferencing account administrator, you can login to the Meeting Manager and select Reports under Administration / select the date range of interest / and click on Meeting ID to view online meeting and attendee details.
     

    Where do I find recorded conference call files »

    You can find all recorded conference calls in MP3 format from your Meeting Manager under Conference Calls / Call Archives.

    IMConferencing, LiveOffice’s web conferencing solution is simple to use with all online meeting features available in one click. Call us today for more information about our web conferencing or for an online product demonstration at 800.251.3863. LiveOffice strives to be the leading provider of conferencing services and online meetings including web conferencing, teleconferencing, toll-free conference calling, instant messaging and real-time video conferencing. IMConferencing provides a solution for every size business from sole proprietor to medium and large business specializing in online events and web conferences for remote collaborative meetings, online training sessions, and expediting customer support.

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